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Most Important Technology Your Restaurant Should Have

Restaurants that are successful require technology that can keep pace with. This is a list of the six most essential types of technology that restaurants require to run their business more effectively.

The industry of restaurants has evolved significantly over the last decade and has been changing at a rapid rate, mostly due to technological advancements and changes in customer preferences.

The guests at restaurants have changed the food they eat, the way they eat, and the places they consume it. They are looking for fast food and don’t want to sit for long. They would prefer delivery, take-out, or dining at a restaurant. Additionally, they would like their food to be able to accommodate any dietary restrictions and still meet the expectations of their taste and preferences.

These changes in preferences for guests occurred with the rise of technology in the last decade, and the restaurant industry — a sector that was once dominated by paper and pen — was forced to do the best it could to stay pace with these changes.

As restaurants increasingly embrace technology as a key aspect of their operations, however, the industry has room to grow. To keep up with the ever-changing needs of patrons and operate more efficiently Restaurant owners must invest in the latest technology to keep up-to-date perhaps even ahead of the latest trends in the industry. So, they can concentrate on what they love to do: creating amazing food and unforgettable dining experiences.

No matter if you’re an early adopter or you’re just beginning to get into the game of technology take a look at the following list for a list of the most crucial technology for restaurants to manage your business with greater efficiency and to delight your customers.

While you’re reviewing your options, download the Comparison guide to POS and read Toast’s Toast vs. the competition compare guide.RESOURCEThe restaurant POS Comparison Tool A free customized POS Comparison Tool to investigate and evaluate the point of sale systems using just one Excel worksheet.

1. Touchscreen Point of Sale Terminals

Contemporary Point of Sale (POS) technology including touchscreens are designed to improve efficiency. They must be able to stand up to the demands of the restaurant using durable equipment, and be able of ensuring that your team and you remain at a restaurant speed.

The majority of touchscreen terminals run restaurant POS software that is built with an easy-to-understand, intuitive interface so that staff can work quickly and new hires are able to learn quickly. Touchscreen POS terminals make it easier to take orders in the procedure, which means you can take more orders quicker and make more money.

A lot of POS systems, including those used by restaurants that offer quick service feature screens that are visible to guests that allow customers to follow the order fast pay and even tip the screen. This increases the accuracy of orders and speed, so that your staff will be able to keep your line running.

Top-of-the-line POS terminals are also equipped with the ability to accept mobile and credit card payments through a reader that is directly integrated into the POS. No matter which payment processing device you select, be sure it can support Near Field Communication (NFC) — like Apple Pay and digital wallets like Europay MasterCard as well as Visa (EMV), and Magnetic Stripe Card (MSR).

2. Order and Pay at the Table

Speed, safety and effectiveness have always been crucial elements of dining. In the aftermath of the COVID-19 disaster these aspects have become more crucial more so than ever.

The Guide for the Restaurant Guest during COVID-19 34% of the guests indicated that the availability of mobile and contactless payment is essential to their dining experience. In addition, 33% of diners reported that the pay at table technology is crucial for their dining experience.

Order and pay at the table technology allows your guests to have the option to order and then pay for their meals with the comfort and security from their personal devices. It not only gives you peace of mind for your clients, but it also aids in improving time to turn tables, cut down on the cost of labor and know your guests through useful information.

Find out the ways that ordering and paying on the Table can benefit your restaurant.

3. Handheld Point of Sale Systems

Imagine the possibility of your servers closing the check in one trip to the table, instead of the usual four visits to inquire at a gathering whether they’re ready to take the check. Then, they’d bring their checks, bring the check towards the POS terminal, and return their money back in the event that they made their payment with cash. Handheld POS systems enable your staff to accomplish this making the process more efficient by allowing guests the ability to order and pay on the table.

Because handheld systems for POS allow payments and ordering at the table servers can increase the speed and accuracy of orders, as well as make tables move faster. The customers also have less time waiting around for their food or the payment. Handheld POS systems also expand the quantity of customers you serve as well as the number of orders you can fill during a particular shift.

Beyond these enhancements to operations beyond these, handheld POS devices allow your employees to make your guests more comfortable. How? Since instead of having to recall orders or running between an office, they could spend more time interacting with guests.

Find out more details about benefits in hand-held POS system and learn what the Odd Duck in Austin, Texas uses handheld POS systems to boost annual revenue by as much as $500,000.

4. Contactless Payments

As we discussed in the previous article for Order and Pay at the Table the availability of contactless payments is becoming more more essential to the dining experiences. In the Guide for the Restaurant Guest during COVID-19 34% of diners said that mobile and contactless payment accessibility is becoming essential for their dining experience.

Contactless payment options help you ensure your guests are safe and secure. They can tap or dip in order to make payments for food. This avoids unwanted or unnecessary physical contact between staff and guests in a time where safety and social distance are of paramount importance.

Take a look at this post to get a deeper understanding on mobile and contactless payment and discover how contactless payment options can benefit your restaurant.

5. Self-Order Kiosks

Self-ordering kiosks are becoming more popular and are becoming a significant element of quick service as well as fast casual eateries. According to the 2018 Restaurant Success Report, 53 percent of customers rated self-ordering kiosks as crucial or very important to their overall experience.

Self-order kiosks are growing in popularity due to a variety of reasons. They help restaurants provide diners with top-of-the-line digital experiences and user-friendly interfaces. They also offer customers greater control over the ordering process, making it simpler to look over the menu and modify their menus.

Beyond improving the guest experience, a thoughtfully-designed kiosk can help restaurants increase average check size (utilizing upsell prompts) and order volume, as well as shorten lines, all while helping your team avoid staffing and productivity constraints.

6. Kitchen Display Screens

The kitchen of a restaurant can be very busy which is why, based on the needs of your restaurant printed tickets may not be the best choice. A lot of restaurants are making use of the kitchen display system (KDS) to keep everything running smoothly within the kitchen, and across the restaurant.

KDS has become more popular because of a variety of factors. As compared with traditional printers for tickets KDS is more sustainable because it’s entirely digital. Restaurants also avoid the small , but costly expense of paper tickets and also is able to eliminate the common problem of tickets being damaged by dirt or falling down to the earth.

Attached on the wall (or mounted on a counter) Display systems for kitchens let kitchen staff view every order that is open all on one screen. This allows the kitchen staff to keep their workspace organized and complete orders correctly and in time, while ensuring that everything is running at the front of house also. How? KDS gets POS orders in real-time which improves speed of ordering as well as accuracy. This, ultimately, the customer experience.

This article will give you more information about the advantages of KDS for restaurants.

7. Printers

digital receipts and kitchen display screens (which you’ve read about earlier) are gaining popularity and provide a great deal of benefits and efficiency however the truth is that a lot of restaurants , particularly full-service establishments — would prefer receipts printed on paper. For printing paper receipts you’ll require the thermal printer.

Receipt Printer

The thermal (or receipt) printers are mainly utilized by front-of-house workers since they print quiet and more quickly than conventional impact printers. They are all thermal printers. This means they don’t make use of ink. Instead they use heat to print characters and images on paper that is thermally sensitive.

Kitchen Printer

The most commonly used printer used in your kitchen area is an Ink (or “impact”) printer. If your staff is tense and they are not aware of the new slip appear on the printer. Impact printers are a great way to prevent issues like this because they can be louder during the printing process that attracts the attention of chefs and cooks. Printing can be done in a variety of colors, including red and black, which could be used to emphasize particular things on slips or tickets.

8. Cash Drawer

In spite of the advancements of POS technological advancements, the traditional cash drawer is sturdy and essential for the storage and management of cash.

If you’re seeking an innovative method for managing the cash drawer in your restaurant connect it to the POS software to ensure that all transactions be documented. It is recommended to keep your cash drawer locked up overnight and regularly empty it to ensure security.

9. Integrated Online Ordering Solutions

Prior to the COVID-19 crises was a reality, online ordering and the sale of off-premise meals were just chips for restaurants. In the aftermath of the COVID-19 crisis numerous restaurants depend on off-premise dining services such as delivery and takeout to sustain their business.

What happens if the COVID-19 crisis is eventually be over? How will eating preferences change in the future? These are two issues addressed in the report The Guide for the Guest at a Restaurant During COVID-19.

The report revealed that a section of guests reported that they’d order takeout and delivery more frequently than in the past prior to COVID-19 crisis. 27% of the guests indicated that they’d be ordering takeaway more often. A quarter of customers stated that they’d be ordering delivery more often. 20 percent of guests said they’d eat in restaurants less often.

With the evidence to back the claim it is safe to declare that off-premise will not go away and will be an integral element of restaurant’s strategies in the coming years.

Third-party delivery and ordering services such as DoorDash as well as Uber Eats have become important components of the off-premise dining puzzle the integrated online ordering system lets customers make an order from your restaurant to take-out or delivery without contact. Additionally, with an integrated ordering system for online orders removes delivery from third party costs and gain greater control of your guest experience.

The advantages of an integrated online ordering service can be seen for themselves, however, customers also prefer placing orders online direct with the restaurant. In The Guide for the Restaurant Guest during COVID-19 82% of diners order directly from the restaurant’s app or site once per month.

Take Advantage Of The Digital Age And Boost Restaurant Profits